Support

Need a hand? Email us at support@alaria.app or use the form below. We typically reply within one business day.

Send us a message

Messages land in the admin panel and your support inbox.

How do I log in?
Alaria uses a one-time code sent to your email — no password to remember or reset.
How do I cancel my subscription?
Manage it in your App Store or Google Play account settings.
What if I lose my QR code?
Generate a new one from the QR mission setup screen in the app at any time.
My alarm didn't ring — what should I check?
Make sure notifications are allowed for Alaria in your phone's settings and the alarm is switched on. Alarms are scheduled on your device, so they don't need an internet connection.
Is my alarm data uploaded anywhere?
No. Your alarms, wake-up history and QR codes stay on your phone. We only keep your account email and subscription status — see the Privacy Policy.
How do I delete my account?
See the Delete account page — it removes your data permanently.